Privacy Policy
The Short Version
Over the course of a move, from the first quote to the last carton in, all we ask amounts to a handful of basics: who you are, how to reach you, and the two ends of the trip. Not a scrap of it goes up for sale. A brief roster of vendors handles it solely because the work and the company could not function any other way, reasonable protections are in place, and a single word from you wipes it clean.
About the Company
Browning Storage (referred to throughout as “Browning Storage,” “we,” “us,” or “our”), operating since 2008 under the ownership of Wade and Rhonda Browning, runs its moving and storage business out of Kerrville, Texas. What sits below addresses the data this site gathers, the particulars gathered as we work for households throughout Kerr County and the Hill Country, and the way all of it is treated.
Details You Give Us Directly
Requesting a quote, reserving a day, or just getting in touch means handing over the essentials at the start: your name, a phone, an email; your origin and your destination; whatever dates suit your plan; and a rough inventory of what is moving or going into storage. Where payment happens, a secure outside processor carries that piece, and any remarks you append travel with the rest.
Details Collected Automatically
Out of sight and demanding nothing from you, a visit here leaves a thin technical record: your IP, whatever browser and hardware you arrived on, which pages you opened, and when, captured through cookies and comparable tools. A record of that sort keeps the site functioning while revealing the trail visitors follow across it.
How It Gets Used
The details you supply let us assemble and hand over a quote, arrange and run the move or storage, produce paperwork such as insurance certificates, process payment and issue receipts, keep you updated and resolve any claim, and stay compliant with the duties tied to our TxDMV, US DOT, and MC credentials. Those same particulars drive ongoing refinement of the site and the service. Whatever we send concerns the move at hand; contacting you on other matters happens only once you have invited it.
Sharing It
Putting anything personal about you up for sale is categorically excluded, no exceptions, no circumstances. It lands with an outside party purely where that vendor carries out a task on our behalf, our payroll movers and front-desk staff, the firms that process payments, our scheduling software, our insurers, and the people maintaining our tech, and never a step past what each genuinely requires. Otherwise, anything departs solely where a statute, a court, or a government authority compels it, or where shielding our rights, those we serve, or our crew offers no alternative.
Cookies
By way of cookies and comparable tools, this site holds onto the preferences you set and tallies how many visitors come through. Instructing your browser to refuse them, or to flag each ahead of time, rests entirely with you, though disabling them might leave a handful of features working a touch less smoothly.
How the Brownings Guard Your Details and How Long We Keep Them
Reasonable safeguards of three kinds, organizational, technical, and physical, sit between your details and any threat of loss, misuse, or improper access. Because no method of moving or holding data is ever wholly tamper-proof, flawless security is not a claim we will make. Whatever you give us we retain no longer than truly required to serve you, to satisfy legal and tax duties, and to resolve any dispute that might arise.
The Choices You Get to Make
At any point you like, you hold the right to view the personal details we keep on you, to have them corrected or deleted, and to step out of any messaging that is not essential. Send a request of that kind to our office, and we will carry it through about as quickly as can reasonably be done.
Children
Grown-ups are who everything on this site is meant for; intentionally gathering details from anyone younger than 18 forms no part of how we run. Suspect a child reached out to us? Point it out and those details get deleted.
Changes to This Policy
From time to time this Privacy Policy might be revised. Each change takes hold the instant it appears here, which is reason enough to glance back over it occasionally.
Contact Us
Wondering how the policy operates, or what rests in our records? Reach Browning Storage at (888) 711-4778, email [email protected], or write to us at 1320 Sidney Baker Street, Kerrville, Texas.